Guest Relationship Executive (GRE) - Female

Key Responsibilities

Welcome and greet guests and members in a professional and courteous manner

Handle guest registration, entry formalities, and membership coordination

Guide guests regarding poker tables, tournaments, and club facilities

Manage reservations and seating arrangements

Address guest queries, concerns, or complaints promptly

Coordinate with floor managers and operations team for smooth service

Maintain guest database and records

Ensure high standards of hospitality and customer satisfaction

Promote ongoing tournaments, offers, and events